Newcastle Student Union Student Advice Centre

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► Legal and Consumer

Legal

                                 

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During your time at university, you may experience a number of legal problems. These range widely from criminal or civil matters, such as burglary, to summonses to court. Our advisers are not legally trained, and thus depending upon the nature of your situation, you may need to consult a solicitor for specialist advice and legal representation. Please note that as an impartial advice service, we cannot recommend a specific legal practice.

Crimestoppers- To report crimes anonymously.  

Community Legal Advice- For legal advice and representation.

HM Courts Service

HMCS Money Claim Online

LawWorks- For free legal advice.

Legal Services Commission- For information on legal aid and representation.

Legal Service Direct- For information on how to find a solicitor

Northumbria Student Law Office- Legal Advice Service, run by law students under supervision of qualified lawyers.

Northumbria Police

Consumer

Have you recently bought faulty goods? Do you need a refund? Have you paid for a service that you have not adequately received? Then we can help! Alternatively, you can refer to one of the external agencies below for information and advice. Please click on the appropriate link to be directed to the webpage of your choice.

Consumer Direct- For information and advice on complaints about postal or energy matters.

Consumerfocus - For consumer complaints.

European Consumer Centre- For information on consumer rights of UK residents travelling within the European Union.  

Office of Communications- For consumer guides on communicative technology, such as televisions and telephones.

Office of Fair Trading- For general information on consumer rights.

PhonepayPlus- For consumer complaints regarding premium rate telephone numbers.

 
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