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The Student Advice Centre run a number of services, all of which are free, and completely confidential. The Student Advice Centre has membership or compliance with the following: Advice UK, UKCISA, and WelNet. For more information on our service standards, please refer to our Description & Standards of Service document, which can be accessed by clicking here.
Generalist
We run general drop-in sessions every weekday throughout term-time (check our regularly updated opening hours here for more information). These are run by our experienced advisers Ruth Gibson and Jill Lincoln, who can advise on a wide range of issues.
Specialist
Police and Crime Prevention
Every Monday,11am-3pm (term time only). This is run by Fay Paterson and Mel Brehany, Student Liason Officer and Campus PC of Newcastle University.
Private Rented Service
Monday, 1-3pm (term time only). This is run by Ian Teasdale from the Newcastle Private Rented Service. This provides support and advice on a wide range of housing issues, including finding accomodation, anti-social behaviour, and tenancy rights. For more information on this service, please click here.
Chaplaincy
This is run by the University Chaplaincy. For information on up-coming events, click here.
We have recently introduced a new service called Livechat, which enables you to talk to an adviser online. This is similar to msn or AIM, but with the security of online banking, meaning that once more, it is completely confidential. Should you wish to partake in this service, please visit our Livechat pages by clicking here.
If, however, you are experiencing a more complex problem which requires more than a short period of time to resolve, you are encouraged to make an appointment. This can be done in several ways, either by telephone, email, or in person at our office. Please refer to our contact section for more information. Appointments last one hour, and like all our other services, are completely confidential. If you are unable to attend your appointment, please notify us as early as possible so that we can offer it to other students.